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Case study · Logistics

Samayama Technologies

The complete tech ecosystem, built from scratch: logistics management with live tracking, rider and order management, merchant panel and customer support on one platform.

Industry
Logistics
Relationship
Consulting engagement
Location
Kathmandu, Nepal

Overview

Samayama Technologies is a logistics company in Kathmandu. We built its technology ecosystem from scratch — the operational platform the business runs on.

Challenge

Delivery operations involve riders, merchants, customers and support staff, all needing accurate, real-time information about the same orders.

Approach

  1. 01

    One platform instead of separate tools for each group of users.

  2. 02

    Live tracking at the centre, so every role sees the same order state.

  3. 03

    Built from a blank repository through to production operations.

Architecture

Users
  • Riders
  • Merchants
  • Customers
  • Support
Platform
  • Order management
  • Rider management
  • Live tracking
Operations
  • Merchant panel
  • Customer support

High-level view of the system's main layers.

What we built

  • Logistics management system with live tracking
  • Rider and order management
  • Merchant panel
  • Customer support tooling

Technology

  • Platform architecture
  • Live tracking
  • Web & mobile

Outcome

A detailed write-up of results is being prepared. We're happy to walk you through the project on a call.

Screenshots

Screenshots for this case study are being prepared.

Have a product like this to build?

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Prefer email? info@vertexlab.com.np